Product Return Information for Star Trek Action Figures and Toys

What is Star Trek Action Figures and Toys Return Policy?

You may return most products purchased. Most items may be returned with 1 month of receiving the item. However we aren't the original seller and you must contact and/or make reference to an original sellers terms for returns individually.

Requirements to get a 100 % refund

More often than not these are the basic requirements for a full refund.

  • Items must be in new condition
  • Items must be returned with all original packaging and accessories
  • Media items (for example, movies, music, video games, and software) have to be unopened and still in their plastic wrap
  • Musical instruments, televisions, and consumer electronics will need to have a UPC or serial number
  • Shoes and clothing must be unworn

Alternative party Seller Returns Policies

While many sellers offer a returns policy similar to our own, some seller returns policies can differ. Each seller's return policy is available on the vendor's web page. Handling and shipping charges for returning items shipped by way of a seller are borne via the buyer.

Items worth over need to be returned towards seller with a trackable shipping service. If ever the order is valued at 0 or over, insure the shipment for the value of this product and ship your return with a signature shipping service. For items below , we suggest USPS delivery confirmation service.

Note: Should a package doesn't arrive and you don't make use of a trackable method to return or you refuse the shipment as a method of return, you might not be entitled to a refund.

Items with FREE Return Shipping

The subsequent items usually come with a free return shipping method.

  • Baby Items
  • Shoes
  • Clothing
  • Accessories
  • Jewelry
  • Watches (except those sold in Sports & Outdoors)

UPS Pickups

After you request a UPS pickup, UPS will send a driver to your address along with your shipping label within 1-5 working days. Make certain you've described the defect, damage, or error and include that within the returned package. Should the original packaging still is available, return an item in that packaging. To help avoid issues with the pickup, remove any used shipping labels that are still on the box.

  • For additional info about UPS pickups, go to
  • The expense of return shipping might be deducted from the refund.

Cancel Pickup Request

After the UPS pickup has been requested, you cannot cancel that request until after the first pickup attempt has been made. UPS will make up to three pickup attempts. After the first pickup attempt, it is possible to call UPS at 1-800-PICK-UPS (1-800-742-5877) to cancel future pickup attempts. Be sure you have your tracking number handy.